{"id":1995,"date":"2023-07-15T18:43:56","date_gmt":"2023-07-15T11:43:56","guid":{"rendered":"https:\/\/fsb-web.tranbang.work\/lanh-dao-bang-tri-tue-cam-xuc\/"},"modified":"2024-01-22T10:29:44","modified_gmt":"2024-01-22T03:29:44","slug":"lanh-dao-bang-tri-tue-cam-xuc-s22811111555","status":"publish","type":"post","link":"https:\/\/fsb.edu.vn\/en\/lanh-dao-bang-tri-tue-cam-xuc-s22811111555.html","title":{"rendered":"L\u00e3nh \u0111\u1ea1o b\u1eb1ng tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac"},"content":{"rendered":"

B\u1ea1n l\u00e0 m\u1ed9t l\u00e3nh \u0111\u1ea1o v\u1edbi k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n cao, l\u1ea1i ch\u0103m ch\u1ec9 v\u00e0 n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng trong c\u00f4ng vi\u1ec7c. \u0110\u00f3 l\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ea7n nh\u01b0ng ch\u01b0a \u0111\u1ee7. V\u1eady s\u1ebd ra sao n\u1ebfu m\u1ed9t ng\u00e0y n\u00e0o \u0111\u00f3 con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o b\u1edfi robot v\u1edbi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI)? Chuy\u1ec7n \u1ea5y c\u00f3 th\u1ec3 c\u00f2n xa. Nh\u01b0ng t\u00f4i cho r\u1eb1ng, n\u1ebfu c\u01a1n “\u0111\u1ea1i h\u1ed3ng th\u1ee7y” c\u1ee7a c\u00f4ng ngh\u1ec7 c\u00f3 qu\u00e9t qua l\u00e3nh \u0111\u1ecba c\u1ee7a nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o, th\u1ee9 duy nh\u1ea5t c\u00f3 th\u1ec3 gi\u00fap h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c t\u1ea5m v\u00e9 b\u01b0\u1edbc l\u00ean “con thuy\u1ec1n Noah” ch\u00ednh l\u00e0 tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac (Emotional Intelligence Quotient – EQ).<\/strong><\/span><\/span><\/span><\/p>\n

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\u0110\u1ec1 c\u1eadp \u0111\u1ebfn EQ trong m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng v\u00e0 chuy\u00ean m\u00f4n cho l\u00e3nh \u0111\u1ea1o, FedEx Express ph\u00e1t hi\u1ec7n 72% ng\u01b0\u1eddi tham gia c\u00f3 s\u1ef1 ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc v\u1ec1 k\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh, 60% c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng s\u1ed1ng v\u00e0 58% n\u00e2ng t\u1ea7m s\u1ee9c \u1ea3nh h\u01b0\u1edfng.\u00a0<\/span><\/span><\/div>\n
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EQ l\u00e0 m\u1ed9t lo\u1ea1i tr\u00ed th\u00f4ng minh li\u00ean quan \u0111\u1ebfn kh\u1ea3 n\u0103ng l\u00e0m ch\u1ee7 c\u1ea3m x\u00fac. EQ bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1: nh\u1eadn th\u1ee9c c\u1ea3m x\u00fac (nh\u1eadn di\u1ec7n v\u00e0 g\u1ecdi t\u00ean c\u1ea3m x\u00fac), x\u1eed l\u00fd c\u1ea3m x\u00fac (t\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n, nh\u1eefng v\u1ea5n \u0111\u1ec1 li\u00ean quan d\u1eabn \u0111\u1ebfn c\u1ea3m x\u00fac), qu\u1ea3n l\u00fd c\u1ea3m x\u00fac (\u0111i\u1ec1u ch\u1ec9nh, c\u00e2n nh\u1eafc \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p).<\/span><\/span><\/div>\n
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Trong nghi\u00ean c\u1ee9u v\u1ec1 thuy\u1ebft \u0111a tr\u00ed tu\u1ec7 (Multiple Intelligences), nh\u00e0 t\u00e2m l\u00fd h\u1ecdc Howard Gardner cho r\u1eb1ng, c\u00e1c b\u00e0i ki\u1ec3m tra IQ ch\u1ec9 \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng t\u01b0 duy ng\u00f4n ng\u1eef v\u00e0 n\u0103ng l\u1ef1c l\u1eadp lu\u1eadn trong to\u00e1n h\u1ecdc, ch\u1ee9 ch\u01b0a \u0111\u00e1nh gi\u00e1 t\u1ed5ng qu\u00e1t n\u0103ng l\u1ef1c tr\u00ed tu\u1ec7 c\u1ee7a con ng\u01b0\u1eddi. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi Do Th\u00e1i – d\u00e2n t\u1ed9c th\u00f4ng minh nh\u1ea5t th\u1ebf gi\u1edbi, c\u00f3 ba ch\u1ec9 s\u1ed1 th\u00f4ng minh quan tr\u1ecdng m\u00e0 IQ ch\u1ec9 l\u00e0 m\u1ed9t ph\u1ea7n trong \u0111\u00f3. C\u1ee5 th\u1ec3, h\u1ecd tr\u00ecnh b\u00e0y c\u00e1ch gi\u00e1o d\u1ee5c v\u00e0 \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c con ng\u01b0\u1eddi qua c\u00f4ng th\u1ee9c th\u00e0nh c\u00f4ng: 20% IQ + 80% (AQ + EQ) = 100%, AQ l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Adversity Quotient – ch\u1ec9 s\u1ed1 v\u01b0\u1ee3t kh\u00f3.<\/span><\/span><\/div>\n
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C\u00f3 th\u1ec3 th\u1ea5y, EQ chi\u1ebfm m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong c\u00f4ng vi\u1ec7c l\u1eabn \u0111\u1eddi s\u1ed1ng. \u00dd th\u1ee9c \u0111\u01b0\u1ee3c s\u1ee9c m\u1ea1nh c\u1ee7a EQ v\u00e0 r\u00e8n luy\u1ec7n \u0111\u1ec3 n\u00e2ng cao n\u00f3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft v\u1edbi t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi. C\u00e1c y\u1ebfu t\u1ed1 g\u00f3p ph\u1ea7n h\u00ecnh th\u00e0nh EQ c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn t\u1eeb quan s\u00e1t v\u00e0 tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf. EQ chi ph\u1ed1i kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o t\u1eeb nh\u1eefng vi\u1ec7c nh\u1ecf nh\u1ea5t.<\/span><\/span><\/div>\n
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\u0110\u01a1n c\u1eed nh\u01b0 chuy\u1ec7n v\u1ec1 chi\u1ebfc \u00e1o \u0111\u1ed3ng ph\u1ee5c \u1edf m\u1ed9t doanh nghi\u1ec7p b\u1ea5t \u0111\u1ed9ng s\u1ea3n m\u00e0 t\u00f4i t\u1eebng l\u00e0m vi\u1ec7c. Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty \u1ea5y c\u00f3 hai l\u1ef1a ch\u1ecdn: \u00e1o xanh l\u00e1 vi\u1ec1n tr\u1eafng v\u00e0 \u00e1o tr\u1eafng vi\u1ec1n xanh l\u00e1 \u1edf c\u1ed5, tay v\u00e0 t\u00fai \u00e1o. T\u00f4i \u0111\u01b0a ra l\u1eddi khuy\u00ean n\u00ean ch\u1ecdn \u00e1o tr\u1eafng v\u00ec ba l\u00fd do: m\u00e0u s\u1eafc nh\u00e3 nh\u1eb7n, ph\u00f9 h\u1ee3p v\u1edbi vi\u1ec7c nh\u00e2n vi\u00ean kinh doanh th\u01b0\u1eddng m\u1eb7c vest, m\u00e0u tr\u1eafng s\u1ebd d\u1ec5 k\u1ebft h\u1ee3p v\u1edbi c\u00e1c lo\u1ea1i trang ph\u1ee5c kh\u00e1c m\u00e0u v\u00e0 sau c\u00f9ng l\u00e0 \u0111\u1ed9 b\u1ec1n, trong khi \u00e1o m\u00e0u xanh s\u1ebd r\u1ea5t d\u1ec5 b\u1ea1c m\u00e0u sau v\u00e0i th\u00e1ng gi\u1eb7t, ph\u01a1i. K\u1ebft qu\u1ea3 l\u00e0 sau khi l\u1eafng nghe, anh \u1ea5y v\u1eabn ch\u1ecdn theo s\u1edf th\u00edch v\u1edbi chi\u1ebfc \u00e1o \u0111\u1ed3ng ph\u1ee5c m\u00e0u n\u1ec1n xanh l\u00e1. Khi tri\u1ec3n khai, anh \u1ea5y c\u00f2n ph\u1ea3i nh\u1ecdc c\u00f4ng ngh\u0129 th\u00eam quy ch\u1ebf x\u1eed ph\u1ea1t \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean kh\u00f4ng m\u1eb7c \u0111\u1ed3ng ph\u1ee5c \u0111i l\u00e0m. N\u1ebfu l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u nhu c\u1ea7u, t\u00e2m l\u00fd nh\u00e2n vi\u00ean, v\u1ea5n \u0111\u1ec1 nh\u00e2n vi\u00ean than phi\u1ec1n, kh\u00f4ng th\u00edch \u00e1o \u0111\u1ed3ng ph\u1ee5c c\u1ee7a c\u00f4ng ty s\u1ebd kh\u00f4ng ph\u00e1t sinh v\u00e0 g\u00e2y \u1ea3nh h\u01b0\u1edfng (kh\u00f4ng \u0111\u00e1ng c\u00f3) t\u1edbi c\u00f4ng vi\u1ec7c chung.<\/span><\/span><\/div>\n
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T\u00f4i nh\u1eadn th\u1ea5y, \u0111\u00f3 ch\u00ednh l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o ch\u01b0a c\u00f3 nh\u1eadn th\u1ee9c v\u1ec1 s\u1ef1 c\u1ea7n thi\u1ebft c\u1ee7a EQ. Anh \u1ea5y kh\u00f4ng c\u00f3 \u0111\u1ee7 d\u0169ng kh\u00ed nh\u00ecn nh\u1eadn \u0111i\u1ec3m ch\u01b0a t\u1ed1t c\u1ee7a m\u00ecnh, ch\u01b0a c\u1edfi m\u1edf \u0111\u00f3n nh\u1eadn c\u00e1i m\u1edbi v\u00e0 kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c v\u1ec1 nh\u1eefng \u0111\u00e1nh gi\u00e1, nh\u1eadn x\u00e9t c\u1ee7a nh\u1eefng ng\u01b0\u1eddi xung quanh v\u1ec1 b\u1ea3n th\u00e2n. \u0110i\u1ec1u \u1ea5y c\u00f2n bi\u1ec3u hi\u1ec7n \u1edf vi\u1ec7c anh \u1ea5y th\u01b0\u1eddng g\u1eedi nh\u1eefng th\u00f4ng tin c\u00e1 nh\u00e2n kh\u00f4ng li\u00ean quan \u0111\u1ebfn c\u00f4ng vi\u1ec7c chung v\u00e0o nh\u00f3m c\u00f4ng ty, c\u00e2u l\u1ea1c b\u1ed9… Trong giao ti\u1ebfp h\u1eb1ng ng\u00e0y c\u0169ng nh\u01b0 \u0111i\u1ec1u ph\u1ed1i, qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, kh\u1ea3 n\u0103ng truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p c\u1ee7a anh \u1ea5y r\u1ea5t d\u1ec5 g\u00e2y hoang mang, hi\u1ec3u l\u1ea7m v\u00e0 kh\u00f4ng c\u00f3 tr\u1ecdng t\u00e2m. V\u00ec v\u1eady, t\u00f4i \u0111\u00e3 ch\u1ecdn r\u1eddi kh\u1ecfi c\u00f4ng ty \u1ea5y ch\u1ec9 sau hai th\u00e1ng.<\/span><\/span><\/div>\n
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C\u00e2u chuy\u1ec7n t\u00f4i n\u00eau ra kh\u00f4ng nh\u1eb1m m\u1ee5c \u0111\u00edch ch\u00ea bai c\u00e1 nh\u00e2n n\u00e0o. Ch\u00fang \u0111\u01b0\u1ee3c k\u1ec3 v\u1edbi th\u00f4ng \u0111i\u1ec7p r\u1eb1ng, EQ l\u00e0 c\u1ea7n thi\u1ebft, l\u00e0 c\u00f3 th\u1ec3 r\u00e8n luy\u1ec7n v\u00e0 b\u1ea1n ch\u01b0a l\u00e0m t\u1ed1t kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 kh\u00f4ng th\u1ec3 c\u1ed1 g\u1eafng.<\/span><\/span><\/div>\n
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Quay l\u1ea1i chuy\u1ec7n c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf \u0111\u1ea7u b\u00e0i vi\u1ebft. H\u00e3y c\u00f9ng th\u1eed tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: “Ai th\u00f4ng minh h\u01a1n AI?”. S\u1ef1 ra \u0111\u1eddi c\u1ee7a ChatGPT v\u00e0 c\u00e1c c\u00f4ng c\u1ee5 t\u01b0\u01a1ng t\u1ef1 \u0111\u00e3 gi\u00f3ng h\u1ed3i chu\u00f4ng c\u1ea3nh t\u1ec9nh con ng\u01b0\u1eddi kh\u1ecfi “\u1ea3o t\u01b0\u1edfng bi\u1ebft tu\u1ed1t”. Th\u1ebf nh\u01b0ng, l\u00e0m ch\u1ee7 v\u00e0 s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y c\u0169ng l\u00e0\u00a0 r\u1ea5t \u0111\u00e1ng quan t\u00e2m. Theo t\u00f4i, ng\u01b0\u1eddi th\u00f4ng minh h\u01a1n AI l\u00e0 ng\u01b0\u1eddi c\u00f3 EQ cao. Khi xem AI nh\u01b0 l\u00e0 m\u1ed9t “x\u00edch t\u1eed” – \u0111\u1ee9a tr\u1ebb s\u01a1 sinh \u0111\u1ecf h\u1ecfn, nh\u1eefng g\u00ec m\u00e0 b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb n\u00f3 ch\u00ednh l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a vi\u1ec7c “nu\u00f4i d\u1ea1y” n\u00f3. H\u00e3y h\u1ecdc c\u00e1ch giao ti\u1ebfp r\u00f5 r\u00e0ng, m\u1ea1ch l\u1ea1c, h\u1ecdc c\u00e1ch s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef \u0111\u00fang, v\u0103n phong ch\u1ec9n chu v\u00e0 \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a AI – th\u1ea5u hi\u1ec3u v\u00e0 \u00fd th\u1ee9c \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng tr\u1ea3 k\u1ebft qu\u1ea3 cho nh\u1eefng c\u00e2u h\u1ecfi c\u1ee7a b\u1ea1n. Linh ho\u1ea1t v\u00e0 th\u00edch \u1ee9ng t\u1ed1t v\u1edbi m\u1ecdi s\u1ef1 thay \u0111\u1ed5i c\u0169ng ch\u00ednh l\u00e0 bi\u1ec3u hi\u1ec7n c\u1ee7a m\u1ed9t ng\u01b0\u1eddi c\u00f3 EQ cao.<\/span><\/span><\/div>\n
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C\u00f3 th\u1ec3 n\u00f3i, n\u00e2ng cao EQ c\u0169ng ch\u00ednh l\u00e0 qu\u00e1 tr\u00ecnh r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o, tr\u01b0\u1edbc h\u1ebft l\u00e0 l\u00e3nh \u0111\u1ea1o ch\u00ednh m\u00ecnh, sau l\u00e0 l\u00e0m ch\u1ee7, qu\u1ea3n tr\u1ecb t\u1ed1t m\u1ecdi v\u1ea5n \u0111\u1ec1 trong cu\u1ed9c s\u1ed1ng. B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm \u0111\u1ecdc nh\u1eefng nghi\u00ean c\u1ee9u, ph\u00e2n t\u00edch t\u00e2m l\u00fd, h\u00e0nh vi li\u00ean quan \u0111\u1ebfn EQ th\u00ec vi\u1ec7c r\u00e8n luy\u1ec7n v\u00e0 n\u00e2ng cao n\u00f3 ch\u1ec9 c\u00f2n \u1edf h\u00e0nh \u0111\u1ed9ng v\u00e0 th\u1eddi gian.<\/span><\/span><\/div>\n
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EQ c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 t\u1eeb nh\u1eefng tr\u1ea3i nghi\u1ec7m s\u1ed1ng, n\u00ean t\u00f4i tin r\u1eb1ng vi\u1ec7c \u0111\u1ecdc v\u00e0 vi\u1ebft c\u0169ng l\u00e0 m\u1ed9t c\u00e1ch c\u1ea3i thi\u1ec7n EQ hi\u1ec7u qu\u1ea3. Khi \u00fd th\u1ee9c \u0111\u01b0\u1ee3c s\u1ee9c m\u1ea1nh c\u1ee7a EQ, b\u1ea1n s\u1ebd d\u1ea7n nh\u1eadn ra v\u00e0 bi\u1ebfn tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac th\u00e0nh tr\u1ee3 th\u1ee7 \u0111\u1eafc l\u1ef1c trong l\u00e3nh \u0111\u1ea1o v\u00e0 kinh doanh.<\/span><\/span><\/div>\n
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CEO v\u00e0 Founder Home Next<\/span><\/span><\/span>Ngu\u1ed3n: DNSG<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

B\u1ea1n l\u00e0 m\u1ed9t l\u00e3nh \u0111\u1ea1o v\u1edbi k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n cao, l\u1ea1i ch\u0103m ch\u1ec9 v\u00e0 n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng trong c\u00f4ng vi\u1ec7c. \u0110\u00f3 l\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ea7n nh\u01b0ng ch\u01b0a \u0111\u1ee7. V\u1eady s\u1ebd ra sao n\u1ebfu m\u1ed9t ng\u00e0y n\u00e0o \u0111\u00f3 con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o b\u1edfi robot v\u1edbi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI)? Chuy\u1ec7n \u1ea5y c\u00f3 …<\/p>\n","protected":false},"author":1,"featured_media":1996,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[3],"tags":[],"class_list":["post-1995","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cafe-doanh-nhan-e253"],"yoast_head":"\nL\u00e3nh \u0111\u1ea1o b\u1eb1ng tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac - FPT Education<\/title>\n<meta name=\"description\" content=\"B\u1ea1n l\u00e0 m\u1ed9t l\u00e3nh \u0111\u1ea1o v\u1edbi k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n cao, l\u1ea1i ch\u0103m ch\u1ec9 v\u00e0 n\u1ed7 l\u1ef1c kh\u00f4ng ng\u1eebng trong c\u00f4ng vi\u1ec7c. \u0110\u00f3 l\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ea7n nh\u01b0ng ch\u01b0a \u0111\u1ee7. 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